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Activate the Desktop Citrix Workspace Application

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You may have already activated the Desktop Citrix Workspace and added an account; review Access from Desktop Citrix Workspace > Run Citrix Workspace & Add Account.

However, if you haven't, you can do so here from the Citrix StoreFront through the Cloud Gateway.

1.In the Citrix Storefront, open the drop-down menu under your username in the upper right corner, and select Activate.  

You may notice that the hover hint text for this command says, "Activate Citrix Receiver on your desktop".

Screenshot of option to activate Citrix Workspace on desktop from Citrix StoreFront

2.You will be prompted to Open or Save the receiverconfig.cr file, and click OK.

(Note that although the dialog still refers to "receiver", it will use the new Citrix Workspace application.)

If you Save the file, go to the folder where you saved it and double-click to run it.

Screenshot of dialog asking to open or save receiverconfig.cr file from Citrix

3.The prompt from Citrix asks if you want to add "Store Service" provided by "*.eventpro.net".  

If you want to proceed, click Add.

Screenshot of prompt asking whether to add Store Service provided by EventPro.net

4.In the next dialog, enter your User Name and Password, and click Log On.

Screenshot of entering Citrix Workspace login credentials

5.The desktop Citrix Workspace will appear in a separate window, containing the "Favorite" app you selected in the Citrix Storefront.

Screenshot of Citrix Workspace opening in separate window from Citrix Storefront

6.If you select Accounts under the Username menu, you will see that the Store Service account has been added to the desktop Citrix Workspace, so you won't be prompted to add an account when you subsequently run it.

Screenshot of adding and removing accounts in Citrix Workspace

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